Front Range Graphics
Disclaimer’s and Policies

Scope of Work

All projects are based on a defined scope of services. Any requests outside of the approved scope, including additional concepts, formats, or expanded deliverables, will be quoted and billed separately.

Client Responsibilities

Clients are responsible for providing clear direction, content, and assets upfront, as well as reviewing drafts and submitting consolidated feedback. Delays in communication or approvals may impact timelines.

Revision Process

Most projects include a defined number of revision rounds. A revision round consists of consolidated feedback addressing adjustments to the current design direction.

Multiple individual messages or piecemeal feedback may be grouped and treated as separate revision rounds. Additional revisions beyond the included scope will be billed accordingly.

AI-Generated Content

AI-generated images or designs are not production-ready and often require reconstruction or refinement. Any work involving AI-generated content will be billed based on the level of work required.

Third-Party Services

FRG may recommend or coordinate with third-party vendors; however, FRG is not responsible for vendor performance, timelines, pricing, or outcomes. All third-party agreements are between the client and the vendor.

Advisory & Decision Responsibility

FRG may provide recommendations based on experience. If a client chooses to proceed against a recommendation, the outcome of that decision is the responsibility of the client.

Project & Payment Control

All projects require confirmed scope, pricing, and payment terms before work begins. Work may be paused if scope, revisions, or payment terms are not aligned.

AI Use in Design Projects

AI tools can be useful for generating ideas, inspiration, and initial concepts. However, AI-generated content is not considered final or production-ready.

AI is designed to continuously generate variations and suggestions, even when changes are not necessary. As a result, outputs are often inconsistent, incorrectly sized, or not aligned with real-world design, print, or production requirements.

AI-generated content should be treated as a starting point, not final direction.

AI-Generated Designs

If AI-generated designs are provided:

• Files are typically low resolution or improperly formatted

• They must be recreated or refined in professional design software

• They are not suitable for print, signage, or scalable use without reconstruction

AI-Generated Images

If AI-generated images are provided for use in designs:

• Files are often not sized correctly for their intended use

• Important visual elements may conflict with layout needs (text placement, cropping, etc.)

• Additional time may be required to refine or regenerate usable visuals

AI Image Creation (Billable Work)

Creating, refining, or rebuilding AI-generated visuals is treated as a design service.

This work is billed based on time required.
Typical AI image development ranges from multiple rounds of prompting, refinement, and adjustment before a usable image is achieved.

Client-Provided AI Content

Clients are welcome to provide their own AI-generated images or concepts.

Providing final, usable visuals helps keep projects within standard pricing and timelines.

Effective Date: April 2026

Payment & Scheduling

Projects are scheduled once payment is received.

Design, Branding & Web: 50% deposit required to begin; remaining balance due prior to final file delivery or launch.

Print & Production Orders: Must be paid in full before FRG will place orders with vendors.

Retainers: Billed monthly and due on the 1st. Time is reserved in advance and billed accordingly.

Payment Methods: Credit/Debit, ACH, Zelle, Venmo, Cash App, or other methods listed on your invoice.

Returned or reversed payments may incur applicable bank or processing fees.

Late Fees, Interest & Collections

Invoices unpaid 10 days after the due date incur a 5% late fee.

Unpaid balances accrue 1% monthly interest (12% APR) or the maximum rate permitted under Colorado law (C.R.S. §5-12-102).

Late fees do not compound.

Balances over 30 days may result in paused work, withheld deliverables, or referral to collections.

Client is responsible for all collection-related costs, including administrative, legal, or recovery fees.

Discounts, courtesy rates, and promotional pricing are contingent upon timely payment.

If an invoice becomes past due, all discounts are revoked and the balance reverts to standard pricing.

Revisions

Most projects include two (2) rounds of revisions unless otherwise specified.

Additional revisions are billed as follows:

$100 per round (design)

$50/hr (copywriting, content, or additional services)

Refund & Cancellation Policy

FRG provides custom creative and production services that cannot be returned.

Services

Payments are non-refundable once work has begun.

Deposits

Deposits are non-refundable once a project is scheduled or work has started.

If no work has begun, deposits may be refunded minus administrative or scheduling costs.

Print & Production Orders

All sales are final once approved and submitted to production.

If FRG or its production partners cause an error, a reprint or correction will be issued at no additional cost.

Errors resulting from client-provided files, incorrect approvals, or missing information are the client’s responsibility.

Retainers

Retainers are non-refundable once paid.

Early termination may require payment of 50% of the remaining contract balance.

Approval & Responsibility

Client approval is required prior to production or final delivery.

Approvals must be provided in writing (email or documented communication).

Payment of an invoice, deposit, or continuation of work may be considered approval to proceed.

FRG is not responsible for errors after approval.

Colors, materials, and final output may vary between proofs and finished products.

Outside Vendors & Materials

FRG may coordinate with third-party vendors for printing, production, or fulfillment.

FRG will work directly with its production partners to address and resolve vendor-related issues when applicable.

FRG is not responsible for delays, errors, or issues caused by third-party vendors, client-supplied materials, or incorrect specifications provided by others.

Final Sale

All sales are final once production has begun or final files have been delivered.

Governing Law

All work is governed by the laws of the State of Colorado.

Acceptance of Terms

Approval of an estimate, payment of a deposit, or any invoice payment constitutes acceptance of FRG’s current terms, pricing, and project policies.

Printing & Apparel Coordination Policy

Front Range Graphics coordinates production with vetted wholesale printers and apparel decorators. We are not a print shop.

How It Works

• FRG prepares specifications, coordinates quotes, and manages orders with selected vendors

• You approve the estimate and submit full payment to FRG before orders are placed

• Products are shipped directly to you

Installations

For installations (such as signage or fleet graphics), FRG can refer installers or assist in sourcing one in your area.

All installation services are contracted directly between you and the installer. FRG is not responsible for installer performance, scheduling, or results.

Outside Vendor Coordination (Non-FRG Printers)

If you choose to work with an outside vendor:

• FRG can prepare files and coordinate specifications as needed

• Includes up to 30 minutes per item for file transfer, spec review, and adjustments

• Additional time may be billed as design or production work

Flat fee: $25 per item

Vendor Responsibility

FRG is not responsible for:

• third-party vendor performance

• production errors or delays

• pricing changes from vendors

• issues resulting from incorrect specifications provided by others

All third-party agreements and outcomes are the responsibility of the client and the vendor.

Clients agree to:

• communicate via email for requests and approvals

• respect office hours (Mon–Fri, 9am–6pm MST)

• provide clear goals, deadlines, and full content

• provide timely feedback

• consolidate internal team revisions

• plan ahead during busy season (March–November)

Clients should:

• define project goals and target audience

• gather all copy, images, and logos before the project begins

• provide visual references when available

• confirm brand assets and direction upfront

• minimize revision cycles through consolidated feedback

• review and approve drafts promptly

FRG does not provide:

• administrative support

• bookkeeping

• SEO campaign management

• paid advertising management

• social media management

• marketing consulting

• legal services

• advanced website development (PHP, custom apps)

• PR services

• Canva projects or resale-marketplace templates

• rush projects without required assets

• AI-only designs

Referrals may be offered; FRG is not liable for third-party vendors.

Copyright & Ownership

Front Range Graphics releases full usage rights to the client upon receipt of full payment.

This includes the right to use final designs across marketing, print, digital, signage, apparel, and other business applications.

FRG retains non-exclusive rights to display completed work in portfolios, websites, and marketing materials unless otherwise agreed in writing (such as an NDA or portfolio exclusion).

Logo Designs

• Full ownership of final logo files upon payment

• Third-party assets requested by the client must be licensed by the client

• NDA or portfolio exclusion must be disclosed before project start

Marketing Materials

• Full usage rights for approved designs

• Client is responsible for maintaining licenses for any third-party assets they request

Web Design

• Full usage rights for websites built on supported platforms (Squarespace, Wix, Shopify, etc.)

• Custom code remains the property of FRG or its developers unless otherwise agreed

• Replicating or reselling layouts is prohibited

Copywriting & Blogs

• Full usage rights for marketing purposes

• FRG may use excerpts for portfolio or marketing unless restricted by NDA

File Delivery

• Final artwork is provided in appropriate formats (AI, EPS, PDF, PNG, JPG, SVG, etc.)

• Native files (AI, PSD, INDD) are included upon project completion

• Client is responsible for having compatible software

Important Licensing Notes

• FRG provides properly licensed stock assets when used in paid projects

• Specialty assets will be disclosed and approved before purchase

• No resale or redistribution of FRG-created designs or templates without appropriate licensing

File Responsibility

FRG is not responsible for:

• modifications made by third parties

• improper file usage

• reproduction issues caused by external vendors or altered files

FRG builds primarily on Squarespace; also supports Wix.

WordPress requires a separate consultation.

FRG does not offer ongoing SEO or social media management.

FRG may suggest third-party tools, printers, platforms (e.g., Squarespace/Wix), or vendors to support your project. Any affiliate relationships will be clearly disclosed where applicable. FRG is not responsible for third-party performance, availability, pricing, policies, or outcomes.

We respect your privacy. FRG is happy to sign a Mutual NDA upon request, especially for sensitive or pre-launch work. We use your submitted information solely to understand your needs and deliver your project.

Design, branding, and print outcomes vary by business, market, and execution. We do not guarantee results, revenue, or specific outcomes. Testimonials reflect individual experiences and are not guarantees of future performance. Do your own due diligence before acting on any information.

Effective Date: April 2026

Copyright Notice & Disclaimer

All artwork, designs, text, layouts, and creative content on this website are the property of Front Range Graphics LLC (FRG) or its respective clients and licensors, unless otherwise noted.

Copyright Protection

All content is protected under U.S. copyright law and international treaties.

Ownership

• Website content, branding, and original materials created for FRG are owned by FRG

• Client work displayed in portfolios or examples remains the property of the respective client, with permission granted to FRG for display and marketing purposes

Restrictions on Use

You may NOT:

• download, copy, reproduce, modify, publish, or distribute content

• create derivative works

• use any content commercially without express written consent

Sharing & Linking

You may share links to this website, but may not copy or repost content.

Disclaimer

Content is for general informational purposes only and not professional or legal advice.

Contact

design@frontrangegraphics.com • (720) 750-2691

Effective Date: April 2026

Effective Date: April 2026

By using this website, you agree to the following:

Acceptable Use

Use the site legally and responsibly. You may not attempt to disrupt, hack, or misuse the website or its functionality.

Intellectual Property

All website content, including text, graphics, designs, and layouts, is owned by Front Range Graphics LLC (FRG), its clients (where applicable), or its licensors, and is protected by applicable copyright laws.

No content may be reproduced, distributed, or used without prior written consent.

Informational Nature

Content is provided for general informational purposes only. You rely on any information on this website at your own risk.

Nothing on this website constitutes professional, legal, or financial advice.

Limitation of Liability

To the fullest extent permitted by law, FRG shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, this website or its content.

Indemnification

You agree to indemnify and hold harmless FRG from any claims, damages, or expenses resulting from misuse of this website.

Third-Party Links

This website may contain links to third-party websites or tools. FRG is not responsible for the content, policies, or performance of third-party sites or services.

Termination

FRG reserves the right to restrict, suspend, or terminate access to the website at any time without notice.

Governing Law

These terms are governed by the laws of the State of Colorado.

Effective Date: April 2026

Front Range Graphics (FRG) collects personal and non-personal information for communication, estimates, website performance, and service delivery.

Information We Collect

We may collect:

• Name, email address, phone number, and business details submitted through contact forms

• Project-related information provided by clients

• Website usage data through analytics tools

• Cookies and similar tracking technologies

How Information Is Used

Information is used to:

• Respond to inquiries and provide estimates

• Deliver design and related services

• Improve website performance and user experience

• Communicate project updates and relevant information

Third-Party Tools

FRG may use third-party services such as:

• Google Analytics (for website performance tracking)

• Google reCAPTCHA (for spam protection)

These services may collect data in accordance with their own privacy policies.

Data Protection

FRG does not sell your personal information.

Reasonable measures are taken to protect submitted data; however, no method of transmission over the internet is 100% secure.

Your Rights

You may request to:

• Access your personal data

• Correct or update your information

• Request deletion of your data

To make a request, contact:
design@frontrangegraphics.com

Effective Date: April 2026

Front Range Graphics (FRG) is committed to making our website accessible to all users. We strive to follow WCAG 2.1 AA accessibility guidelines, including alternative text, keyboard navigation, sufficient color contrast, logical heading structure, and mobile compatibility.

Accessibility is an ongoing effort, and we are continually working to improve the usability of our website.

While we aim to ensure accessibility, some areas of the site may not yet fully meet all standards.

Need Assistance?

If you experience any difficulty accessing content or functionality on this website, please contact us:

design@frontrangegraphics.com
(720) 750-2691

We will make reasonable efforts to provide the information or assistance you need.

These policies may be updated from time to time. Updates become effective upon posting.